Frequently Asked Questions
Our fraud measures are handled by our secure payment partner Square. Billing info must match, and sometimes they may find a conflict in the IP address origin location, and in the billing address even when the billing info is correct. We can arrange other ways for you to pay if your country is not receiving adequate service from this site.
Our Return Policy is very simple. Within 30 days of purchase, you can contact us using the phone number (949) 535-3334 or the email email@example.com to petition an unconditional return. You will be responsible for shipping what remains of the purchase back to us. We know (or hope) you have opened it and tried the products, but we still need you to ship whatever remains back to us. In some rare instances, we may not invoke this requirement. We ultimately just want you to be a happy customer. So please, if you are concerned with anything at all, reach out to us.
Simply enter the coupon code from the designated shopping cart, or the checkout screen boxes. After you have entered the code and clicked "apply" you should see the coupon code discount shown on the itemized subtotal. If you need any further assistance, please call us directly.
Send us a direct message here, and explain your intentions with the affiliate program. Affiliate rules vary as we try to tune what we are doing to best match the individual need. Just contact us and let's talk it over.
All orders will ship within 3 business days via USPS. Shipping is free to the continental USA, and we offer USPS shipping service costs directly for anyone who falls outside of the free shipping zone. All shipments are tracked, and their progress can be viewed from your https://lifeperformance.store account.
When you order a hormone test kit from us, a team member will call you directly to go over the results when they are ready. We also offer additional, higher level coaching services from Medical Doctors and PhD's.